Are you still jumping out of windows in expensive clothes?

[sovay]

Patreon is backing down on its chiseling fee structure change: "We messed up. We're sorry, and we're not rolling out the fees change."

This is a good thing to hear. It is not complete. Creators have lost patrons and income and trust and I would like to know how Patreon plans to make any of that back up. I want to know that they are addressing not just the "problems" but the mindset that made this payments system overhaul look like a good idea in the first place. But in the words of umadoshi, I am feeling cautiously optimistic. The Washington Post has further details.

Keep 'em coming, Festival of Lights.

Comments

[lauradi7dw]

I also had a refreshing conversation with the support person at Netflix yesterday. I don't remember what number I called, but when she answered I said:
Are you the complaints person?
She: we don't have a complaints person, but this conversation is being recorded, and I can ask my supervisor to listen to it.
Me: I'd like you to fire your social media person because of a tweet [Whoever tweets from Netflix had mocked 50 or so people who had watched the same Christmas movie 18 days in a row. This implies a level of access to our watching history that the social media person probably shouldn't have, and as a number of people pointed out on twitter, sometimes people, especially those who aren't neurotypical, watch things repeatedly. I read her the tweet.]
She: That's awful. Nobody should make fun of people like that.
Me: Subscribers should be able to watch what they want without mocking.
She: It's probably because of the Wendy's ads
Me: [confusion]
She: Wendy's had a series of rude ads that were very popular.
Me: Oh.
She: I'll let people know you called.
Me: Thank you.

That seemed like a personal conversation more than an official script on her part. I hope she didn't get in trouble.

[kore]

....wow, that's shitty personal behaviour behind whoever did that Netflix tweet.

[sovay]

That seemed like a personal conversation more than an official script on her part. I hope she didn't get in trouble.

I'm glad you got a real response, and I hope likewise that she wasn't penalized for it. Also, re the tweet, yikes.