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An idiot is someone who lets their education do all of the thinking
Good news: slept something like eight hours. Migraine seems to have passed off. Feel vaguely flensed and lightheaded.
Bad news: have spent entire afternoon calling doctors and wrangling insurance instead of working in preparation for travel to Providence.
News that is ultimately good but for God's sake: after two separate phone calls and a lot of time on hold, I found out what happened to those twice-submitted proof-of-eligibility documents that I was told this very afternoon were not on file and would need to be faxed in yet again, delaying our reinstatement by another four days at least. They were on file. Under my husband's name. Even though I am head of household as far as the state of Massachusetts is concerned and the person whose name is at the top of all the bills. Both sets were right there in the system, the original sheaf from May and the emergency fax from last Thursday, correctly timestamped and totally divorced from the relevant account, i.e., mine. I just got lucky with the second phone call and got someone who thought to check under my spouse's name as well as my own and has consequently referred the whole megillah to the verification office with extensive notes about how we should not be punished for institutional male chauvinism. (The emergency fax had a cover sheet headed with my name and identifying information, account number prominently included!) By Friday this mess should be starting to sort itself out and then I will be able to see doctors without going broke and afford the medications I need in order not to bleed internally. But this is stupid.
Bad news: have spent entire afternoon calling doctors and wrangling insurance instead of working in preparation for travel to Providence.
News that is ultimately good but for God's sake: after two separate phone calls and a lot of time on hold, I found out what happened to those twice-submitted proof-of-eligibility documents that I was told this very afternoon were not on file and would need to be faxed in yet again, delaying our reinstatement by another four days at least. They were on file. Under my husband's name. Even though I am head of household as far as the state of Massachusetts is concerned and the person whose name is at the top of all the bills. Both sets were right there in the system, the original sheaf from May and the emergency fax from last Thursday, correctly timestamped and totally divorced from the relevant account, i.e., mine. I just got lucky with the second phone call and got someone who thought to check under my spouse's name as well as my own and has consequently referred the whole megillah to the verification office with extensive notes about how we should not be punished for institutional male chauvinism. (The emergency fax had a cover sheet headed with my name and identifying information, account number prominently included!) By Friday this mess should be starting to sort itself out and then I will be able to see doctors without going broke and afford the medications I need in order not to bleed internally. But this is stupid.
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There has to be a better way to do it. If the goal is a healthy population rather than maximized profit, the current system has frighteningly failed, and if the goal is maximized profit, that plan of yours is sounding better all the time.
(I sympathise so much because I have for the past decade had to, once a year, call my insurance company up and tell them that I have, still, not gotten any other insurance, assholes, and would you please process all of my claims already.)
That sounds delightful. I had a relatively uncomplicated relationship with my health insurance until my health problems became chronic, from which point I have received the progressive impression that they would just like me to die.
Insurance companies are awful. I am glad you got it sorted, in the end, but it's awful that you had to deal with it at all.
Thank you.