sovay: (Psholtii: in a bad mood)
sovay ([personal profile] sovay) wrote2016-05-07 11:44 pm

What is the matter with you, kid?

And now for something completely different. As of this evening, LJ appears to have ceased to display icons on either my entries or my friendlist. Not mine, not anybody else's, not in comments unless they're in the user's own style. I did a complete refresh on Firefox in case that was the problem and it wasn't. Has anyone (who is still using LJ) experienced this problem? If so, do you have any suggestions? In an ideal world, by morning this issue will have fixed itself and I can delete this post. We do not live in an ideal world. I'd love advice. Icons are important. This one should have a very cranky-looking Psholtii at the top of it.

[edit] Since it's started to come up in comments, I run Firefox 46.0.1 on Mac OS 10.6.8. The latter of these has not changed in years. (Please do not encourage me to solve any problems by updating my operating system; I have several technical reasons for holding on to this version.) Looking at Firefox's release history, I can't see that it's done anything in the last twenty-four hours. I am therefore assuming that the sudden non-display of my icons is a problem with LJ, but would appreciate correction if I have the wrong end of the hydra here. In the meantime, my journal continues to look very naked to me.

I hope I don't have to change the style. I have had Refried Paper since I started this journal in 2004 and I'm used to it.

[edit edit] Experimentally reverting to Firefox 45.0.2 on another computer with the same operating system, my icons become visible. Updating to Firefox 46.0.1, my icons disappear. I don't understand why this issue did not make itself obvious on April 26, 2016 according to the online release history, but there it is. I can see in the HTML for the page that the icons are present, just not displaying. So: toxic Firefox/LJ interaction?

[edit edit edit] It looks like an HTML compliance issue with LiveJournal. It's just showing up now in Firefox. This is almost certainly out of my control.
movingfinger: (Default)

[personal profile] movingfinger 2016-05-08 02:31 pm (UTC)(link)
10.6.8 fistbump!

Same version of FF here. I'm not having problems; it's an LJ issue.

I guess it could be an LJ style issue, but when some anomaly like that hits me, I clear cache, delete unnecessary cookies, check extensions for updates. NoScript seems prone to borking image display (I do not have javascript enabled on LJ) when it needs to be updated. (My LJ style is an old one, Smooth Sailing, FWIW---stripped down by me.)

Another difference---I have uninstalled Flash, it does mean a bunch of things don't work but Flash is so deprecated that WeatherSpark has stopped using their Flash-dependent map. I think LJ does not use Flash, but I am sure it's using javascript.
movingfinger: (Default)

[personal profile] movingfinger 2016-05-08 10:54 pm (UTC)(link)
I'm looking at it in my style.

(I view all LJ pages in my own style, as I cannot bear jumping in and out of the many styles, many of which are of dubious visual utility, on my friends page. The effect is of literary cacophony.)

If it were a Firefox issue, it would be affecting more people. If it were a higher-up LJ issue affecting icons, or something, others would be seeing it. As annoying as Firefox can be, I think it's not FF this time.

I think your style is broken. It does happen on LJ, I have seen it myself before. Unfortunately their maintenance is not very responsive, but you should file a support request anyway to go on record that the style is broken. Maybe it can be trivially fixed and someone will do that.
movingfinger: (Default)

[personal profile] movingfinger 2016-05-09 01:12 am (UTC)(link)
AHA hmmm.

I just looked: my Firefox is 45.0.2! With a note that it will update when I restart Firefox. Now, I do recall seeing in the past week or so a remark on a Firefox update thingy that informed me that Firefox will soon no longer be supporting my operating system and that I should update it (NOT LIKELY, Firefox coders: at this point, anyone who can update has done so). Firefox has a habit of popping such notices in my face when I am doing something else, so I have a habit of dismissing them as fast as I can, barely-noted. Next time FF freezes and I restart it, I'm screwed. It would be nice if they didn't issue new versions every week or ten days.

So I am in fact not running 46, and that is why when I view your LJ while logged-out, the icons appear correctly.

However, this is still strange and annoying behavior, to suddenly stop loading an ordinary set of images.

(If my car crashed and required updates to function as often as the software I use does, it wouldn't be legal to own.)
thistleingrey: (Default)

[personal profile] thistleingrey 2016-05-08 04:55 pm (UTC)(link)
+1 movingfinger's suggestions. I hope it's all right for you this morning. Your LJ page looks fine to me, including all of your icons.
thistleingrey: (Default)

[personal profile] thistleingrey 2016-05-08 08:44 pm (UTC)(link)
Ah, sorry for my misunderstanding. Yes, at sovay.livejournal.com there are entries without userpics for me as well, though I imagine that you have plenty of fodder by now for the idea that it's LJ's problem. I hope that the two connect up soon.

[identity profile] ladymondegreen.livejournal.com 2016-05-08 03:57 am (UTC)(link)
Just for confirmation, I can see your icons on this and the previous post, but I'm using the LJ phone app, as internet is down chez nous until Verizon get their collective heads our of their asses, so this may not be good data.

I hope it turns out to be easily fixable. They could be cached as broken somewhat further up the chain (local service provider, router, etc.).

[identity profile] ladymondegreen.livejournal.com 2016-05-08 01:58 pm (UTC)(link)
Not to be "that guy", but have you closed/rebooted the following? 1. Browser 2. Computer 3. Router?

After that, the best bet would be to call the service provider and ask them to clear the local cache.

You've probably already tried the "add a new icon to see if it's visible" trick.

I hope they come back soon. It's lonely without pictures.

[identity profile] nineweaving.livejournal.com 2016-05-08 04:18 am (UTC)(link)
Psholtii (and company) are here on my screen.

Nine

[identity profile] nineweaving.livejournal.com 2016-05-08 06:51 am (UTC)(link)
Not fair! I hope they reappear for you.

Nine
gwynnega: (Default)

[personal profile] gwynnega 2016-05-08 04:32 am (UTC)(link)
Everything looks normal on my LJ, icon-wise.

[personal profile] ron_newman 2016-05-08 04:38 am (UTC)(link)
Everything looks normal to me. I'm using Chrome on Yosemite.

[personal profile] ron_newman 2016-05-08 02:55 pm (UTC)(link)
If you use other browsers (Opera, Safari, Chrome, Camino?), do you see the same problem?

[identity profile] klwilliams.livejournal.com 2016-05-08 06:21 am (UTC)(link)
I see icons on all the posts, including this one.

[identity profile] dormouse-in-tea.livejournal.com 2016-05-08 02:20 pm (UTC)(link)
I was going to flip my style to refried paper to see what happened to my icons, but I can't figure out HOW >_

[identity profile] movingfinger.livejournal.com 2016-05-08 02:34 pm (UTC)(link)
Profile --> Journal Menu --> Style

(Be careful, if your style is heavily customized you may lose customizations flipping around.)

[identity profile] dormouse-in-tea.livejournal.com 2016-05-08 02:41 pm (UTC)(link)
I sincerely appreciate the help!

I had to revert back to the old site scheme to make that option SHOW UP, but I found it.

Sadly, Sovay, I could not /find/ Refried Paper. I think they've eliminated all access to the original style themes. Or I'm just incompetent with LJ. Either is likely.

[identity profile] thistleingrey.livejournal.com 2016-05-08 08:53 pm (UTC)(link)
It's not just you; viewing all themes doesn't include Refried anything. That is irritating--I was checking to see whether we could edit the style a bit to fix the coding now-error.

[identity profile] thistleingrey.livejournal.com 2016-05-09 03:15 am (UTC)(link)
I am sorry. Does LJ still permit custom themes? I wonder whether this one could be mocked up and recreated.

ETA My Firefox version is bleeding-edge current "developer edition" (so bloody that the most recent update slowed it down considerably with a new bug, but I bet it'll be fixed soon); my Chrome, which is vanilla but up to date, and MS Edge also do not show the icons. I've made a screen shot in IE11 and saved a "full" HTML version of this page in Firefox. Maybe the CSS and screen shot will be useful to someone? (I am full up on side projects and haven't checked the question of custom themes, but saving a few files tonight costs almost nothing.)
Edited 2016-05-09 03:19 (UTC)