Because brick-braided alleys make steep, sleeping valleys seem level and clear

[sovay]

For unknown and displeasing reasons, I am currently experiencing a problem with DW where I can't get into my own active entries. I have filed a support ticket. It really cuts down on the conversation.

[edit] And we're back. Everyone's efforts to ping me appreciated!

Comments

DW login problem/support

[redbird]

I just took a look at DW support to see if this was listed as a known problem.

I didn't see your support ticket (as sovay), but there is a week-old ticket from someone else with what sounds like a similar problem. The most recent "answered, awaiting close" ticket is from a week ago. Unless you resolved this and closed the ticket in the last hour, I suggest filing a new ticket, with a note that you submitted one but it's not visible on the support board.

Re: DW login problem/support

[sovay]

I just took a look at DW support to see if this was listed as a known problem.

It's a known problem in the sense that it is shared by multiple comments in dw_maintenance. I have left mine. The problem has not been resolved. At the moment, according to my inbox, the entries I can't reach have been deleted.

Re: DW login problem/support

[redbird]

Right, I forgot there was a current dw_maintenance thread and was looking at the “support” area.

Re: DW login problem/support

[sovay]

Right, I forgot there was a current dw_maintenance thread and was looking at the “support” area.

I appreciate you looking! I would have responded sooner except that this post and its comments had returned to the void.