What a horrible situation. I hope it can all be resolved.

Thank you. I'm trying.

(And I hope they refunded the money you paid them, if they cancelled your coverage! Surely anything else would be fraud...)

I did think this was one of the principles of capitalism!

To be honest, I would rather they kept the money and reinstated our coverage and reimbursed everything between cancellation and now, but if I have to lean on the fact that I feel very ripped off, I will, because I do.