I was covered by Yale Health at the time, yet somehow the computer managed to come up with (a) my maiden name, (b) my childhood address, (c) the health insurance I had been on when I was covered as a dependent on my father's state employee health plan, and send the bill there.

Okay; that's impressive.

I mention it simply to offer further evidence that the Ghosts of Bureaucracy Past can be surprisingly persistent and astonishingly random.

Thank you for bringing Dickens into this conversation; I was beginning to feel bad for Kafka.